SHIPPING & DELIVERY
At EL REFAEY MARKET, we are committed to delivering high-quality Mediterranean and Halal groceries safely and efficiently. We offer flexible shipping and delivery options to serve our customers locally and across the United States.
LOCAL DELIVERY (QUINCY & SURROUNDING CITIES)
We offer local delivery for customers in Quincy, Massachusetts and surrounding cities.
Local delivery availability, coverage areas, delivery times, and fees may vary depending on location, order size, and product type. Eligible delivery options will be displayed at checkout when available.
NATIONWIDE SHIPPING (UNITED STATES)
We provide nationwide shipping across the United States for a wide range of grocery items, including shelf-stable, refrigerated, and frozen products.
Shipping availability, methods, rates, and delivery times may vary based on destination, product type, weather conditions, and carrier service. All eligible shipping options are calculated and displayed at checkout.
ALASKA, HAWAII & PUERTO RICO
Shipping to Alaska, Hawaii, and Puerto Rico may be available for select items only.
Availability, shipping methods, delivery times, and rates depend on product type and destination. Eligible options will be shown at checkout when available.
Frozen and perishable items are generally not eligible for shipping to these locations.
FROZEN & PERISHABLE ITEMS
Frozen and refrigerated items require special handling to maintain quality and food safety.
-
Frozen items are shipped using 2-day shipping services
-
To help avoid weekend delays, frozen orders are shipped Monday through Wednesday only
-
This schedule helps ensure products arrive frozen and in good condition
Frozen shipping availability depends on location, weather conditions, and carrier service. If frozen shipping is not available to your address, this will be clearly indicated at checkout.
ALASKA, HAWAII & PUERTO RICO
Shipping to Alaska, Hawaii, and Puerto Rico may be available for select items only.
Availability, shipping methods, delivery times, and rates depend on product type and destination. Eligible options will be shown at checkout when available.
Frozen and perishable items are generally not eligible for shipping to these locations.
FROZEN & PERISHABLE ITEMS
Frozen and refrigerated items require special handling to maintain quality and food safety.
-
Frozen items are shipped using 2-day shipping services
-
To help avoid weekend delays, frozen orders are shipped Monday through Wednesday only
-
This schedule helps ensure products arrive frozen and in good condition
Frozen shipping availability depends on location, weather conditions, and carrier service. If frozen shipping is not available to your address, this will be clearly indicated at checkout.
ORDER PROCESSING TIME
-
Orders are typically processed within 1–2 business days
-
Orders placed on weekends or holidays are processed on the next business day
-
Processing times may vary during peak seasons or promotional periods
You will receive a shipping confirmation email once your order has been dispatched.
DELIVERY RESPONSIBILITY
Once an order is handed over to the shipping carrier, delivery timing is subject to the carrier’s operations. El Refaey Market is not responsible for delays caused by weather, carrier disruptions, or incorrect or incomplete shipping information provided at checkout.
P.O. BOXES
We do not ship to P.O. Boxes.
A valid residential or business address is required to ensure proper delivery, especially for frozen and perishable items.
ORDER PROCESSING TIME
-
Orders are typically processed within 1–2 business days
-
Orders placed on weekends or holidays are processed on the next business day
-
Processing times may vary during peak seasons or promotional periods
You will receive a shipping confirmation email once your order has been dispatched.
DELIVERY RESPONSIBILITY
Once an order is handed over to the shipping carrier, delivery timing is subject to the carrier’s operations. El Refaey Market is not responsible for delays caused by weather, carrier disruptions, or incorrect or incomplete shipping information provided at checkout.
P.O. BOXES
We do not ship to P.O. Boxes.
A valid residential or business address is required to ensure proper delivery, especially for frozen and perishable items.
QUESTIONS OR ASSISTANCE
If you have questions about shipping or delivery, please contact us:
📍 EL REFAEY MARKET
35 Scammell St
Quincy, MA 02169, USA
📧 info@elrefaeymarket.net
📞 (617) 481-4151
THANK YOU
Thank you for choosing EL REFAEY MARKET. We appreciate your trust and look forward to serving you with authentic Mediterranean and Halal groceries.
SALES
Top view in this week
